Updated for August 2026. Google announced Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL and Pixel 11 Pro Fold on 12 August, with retail availability from 20 August. That makes exact model identification the first useful step before any screen, battery, charging, camera or housing quote.
Key points
- Google announced Pixel 11, Pixel 11 Pro, Pixel 11 Pro XL and Pixel 11 Pro Fold on 12 August, with retail availability from 20 August.
- The four models share a family name but not a single screen, frame, battery or camera assembly.
- If the picture is visible but the glass is cracked, avoid pressing on black patches or coloured lines.
- Rapid drain does not automatically mean the battery is the only fault.
The Pixel 11 family is not one repair part
The four models share a family name but not a single screen, frame, battery or camera assembly. A good enquiry should name the complete model. If the phone will not power on, bring the box, purchase record or any model information you still have rather than guessing from appearance.
For a recently launched phone, part availability can move quickly. We avoid promising a fixed repair time until the model, fault and required part are confirmed.
What to do after a cracked display or impact
If the picture is visible but the glass is cracked, avoid pressing on black patches or coloured lines. If touch input is erratic, make a backup while you still can and do not keep entering a passcode into a phone that is generating phantom touches.
A hard impact can affect more than the display. Frame distortion, camera focus, wireless charging, microphones and USB-C charging are worth checking before a repair is authorised.
Battery and charging symptoms
Rapid drain does not automatically mean the battery is the only fault. Recent software changes, heat, a damaged USB-C port, liquid contamination or a board-level power problem can produce similar symptoms. Swelling or unusual heat is different: stop charging the device and arrange an assessment.
Prepare data before repair
Back up photos, authenticator recovery information and anything needed for work or study. You normally do not need to erase a functioning phone before asking for a diagnosis; the appropriate privacy route depends on the work being authorised. Our data and privacy guide explains what to prepare.
Need a repair assessment in Bristol?
Tell us the exact model, the symptom, any impact or liquid exposure and whether the device has been repaired before. Request a repair booking, browse device repairs or visit Union Street or Gloucester Road.