Book ahead or walk in. Check the opening hours and directions before travelling. Book a preferred time or visit during opening hours. Please check before making a special journey. 4.9 Google rating · 800 reviews 5 Union Street, Bristol, BS1 2DD Convenient for Broadmead, Cabot Circus, Old Market and central Bristol. Walk-ins are welcome. 55 Gloucester Road, Bristol, BS7 8AD Serving Bishopston, Horfield, Redland, St Andrews and North Bristol. Walk-ins are welcome. For a useful first response, include the exact model, the fault and when it started. Reserve a preferred time online, book through WhatsApp, or walk in to either Bristol shop. Union Street supports the city centre while Gloucester Road serves Bishopston and north Bristol. Both accept walk-ins during displayed opening hours. Online booking helps the team prepare for the model and fault, but the requested slot remains subject to confirmation. Consider travel, opening hours, stock routing and whether the device is safe to carry. The pickup checker compares both shops for eligible requests. Online times and initial estimates help planning but remain provisional until the device, required part and current workload are checked. Material additional work should be approved before the agreed scope or total is increased. Keep the booking reference and invoice, test the relevant functions promptly and follow any care advice. If a related problem returns, contact the shop before another party opens or alters the device so the applicable warranty can be assessed. Both Bristol locations can accept walk-ins, but specialist parts or advanced work may need planning. If the device is unusual or the repair is time-critical, send the model and fault before travelling so the team can confirm the practical route. Bring the device, the booking reference and a relevant charger or accessory only when it helps reproduce the fault. Remove unrelated cases and accessories where practical. For laptops, the original charger is particularly useful when the complaint involves charging or no power. A device that is smoking, hissing, leaking or becoming dangerously hot should not be carried through a busy public area or placed in a collection vehicle. Move away from it and follow appropriate emergency guidance. A merely swollen but cool device should still be handled carefully and should not be charged. A better repair decision starts with the right information, not just a price. The complete model or model code helps the team check the correct part, expected repair route and availability before you travel. A useful quote explains the known work, part choice and what could still change after diagnosis. Extra work should not be added without authorisation. Maintain a current backup where possible and avoid sending passcodes or passwords through ordinary enquiry messages. Your booking reference and invoice make aftercare, warranty questions and future repair history much easier to understand.
Choose the Bristol location that suits you
Two convenient Bristol locations
Union Street · City Centre
Sunday: 11:00am–5:00pmGloucester Road · Bishopston
Sunday: 11:00am–5:00pm
A real local team is within reach
Ready to get your device checked?
Two repair locations serving Bristol
Choose the most practical shop
Clear authorisation and realistic timing
Aftercare and repair records
Choose a shop based on convenience and the repair type
What to bring to a repair shop
Do not transport an actively unsafe battery
The questions worth answering before a repair
Know the exact model
Understand the quote
Protect important data
Keep the repair record
BS1
Open 7 days
Monday–Saturday: 9:30am–6:00pm