Fast drain, poor battery health, swelling, unexpected shutdowns and devices that will not hold charge.
Rapid drain, unexpected shutdowns, swelling and poor battery health. Runtime, charging behaviour, heat and physical swelling help distinguish routine wear from a wider power fault.
Stop charging a swollen or unusually hot device and do not press a lifted screen back down. The final route, price and expected timing are agreed after model, condition and part availability are confirmed.
Runtime, charging behaviour, heat and physical swelling help distinguish routine wear from a wider power fault. The technician begins with the reported symptom, then checks related functions so the recommended work addresses evidence rather than the most obvious part.
Stop charging a swollen or unusually hot device and do not press a lifted screen back down. Include when the fault began, whether it changes with movement or temperature, recent software changes, and anything another repairer has already attempted.
Part availability and repairability depend on the exact model and condition. You should receive a clear proposed scope and price before material work starts, with further approval requested if inspection reveals a different fault or additional damage.
After the agreed work, relevant functions are checked as far as the device condition permits. Keep the invoice and warranty information, inspect the device at collection, and report a related concern promptly so it can be reassessed.
Start typing an iPhone, Galaxy, Pixel, Huawei, MacBook, laptop, tablet or console model.
Can’t find it? Type the model manually in the booking form or bring it in for identification.
Stop using a visibly swollen battery and do not press a lifted screen back into place.
Book this repairSearch by the name written on the device, box or settings screen.
Choose the symptom and add anything useful in the booking notes.
Select Union Street or Gloucester Road and a preferred slot.
Receive a reference, then our team confirms the appointment.
If your question is not here, call, email or message the team.
Contact usThe exact model, reported symptom, visible condition and related functions are checked before a repair route is confirmed. Testing helps avoid replacing a part that does not address the cause.
Model variant, part choice, stock, frame or housing condition, previous work and additional faults found during inspection can affect price. Material changes should be authorised before work continues.
Common repairs may be available the same day when parts and capacity allow. Complex diagnosis, liquid damage, data work and board repair generally need longer.
Back up important data where possible, identify the exact model and note liquid, impact, previous repair and intermittent symptoms.
No. Walk-ins are welcome at Union Street and Gloucester Road. Booking helps the team prepare and gives you a preferred time.
The website records a preferred slot. The team confirms availability after checking the fault, parts and workshop capacity.
Eligible repairs include the warranty stated on the booking or invoice for the fitted part and related technical fault. New impact, liquid damage and unrelated faults are excluded.
Most hardware repairs do not intentionally erase data, but data can never be guaranteed on a faulty device. Back up important information whenever possible.
How to recognise battery wear, swelling, heat and unexpected shutdowns—and when to stop using the phone.
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A structured way to narrow down slow charging, loose connections, intermittent power and completely dead devices.
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Questions to ask about diagnosis, parts, timing, warranty, data and collection before authorising a repair.
Read articleReserve a preferred time online, book through WhatsApp, or walk in to either Bristol shop.