Book ahead or walk in with your phone, MacBook, laptop, tablet or console. Convenient for Broadmead, Cabot Circus, Old Market and central Bristol. Walk-ins are welcome. 5 Union Street, Bristol, BS1 2DD 4.9 Google rating · 800 reviews The Union Street shop is convenient for Broadmead, Cabot Circus, Old Market, office workers, shoppers and central Bristol residents. Bring the exact model, relevant charger where agreed, and the booking reference. Walk-ins are welcome during the displayed opening hours. Allow for city-centre travel and parking conditions. Book ahead when a particular part, business deadline or complex diagnostic requirement matters. Online times and initial estimates help planning but remain provisional until the device, required part and current workload are checked. Material additional work should be approved before the agreed scope or total is increased. Keep the booking reference and invoice, test the relevant functions promptly and follow any care advice. If a related problem returns, contact the shop before another party opens or alters the device so the applicable warranty can be assessed. Union Street is useful for customers already working, shopping or travelling through central Bristol. Have the model and fault ready so the team can check whether a common screen or battery route is straightforward or whether diagnosis is needed. A walk-in can start the process, but a particular MacBook display, less common Android screen or board-level repair may not be a while-you-wait job. Messaging the exact model before travel lets the workshop check part availability and realistic timing. Before leaving the shop, inspect the device and test the reported function when possible. Keep the invoice and warranty information. If a related technical issue appears afterwards, contact the team promptly with the original repair reference. Start typing an iPhone, Galaxy, Pixel, Huawei, MacBook, laptop, tablet or console model. Can’t find it? Type the model manually in the booking form or bring it in for identification. Choose the closest symptom. A technician can confirm the exact cause after inspection. Cracked glass, touch faults, lines, black display and OLED damage. Rapid drain, unexpected shutdowns, swelling and poor battery health. Loose ports, no charge, power faults and damaged charging connectors. Rear-glass and housing replacement with careful device protection. Camera focus, black image, shaking, lens glass and module faults. Quiet sound, call audio, microphone, earpiece and loudspeaker faults. Power, volume, mute and damaged side-button flex repairs. Assessment for biometric, proximity and related sensor faults. A better repair decision starts with the right information, not just a price. The complete model or model code helps the team check the correct part, expected repair route and availability before you travel. A useful quote explains the known work, part choice and what could still change after diagnosis. Extra work should not be added without authorisation. Maintain a current backup where possible and avoid sending passcodes or passwords through ordinary enquiry messages. Your booking reference and invoice make aftercare, warranty questions and future repair history much easier to understand. If your question is not here, call, email or message the team. The exact model, reported symptom, visible condition and related functions are checked before a repair route is confirmed. Testing helps avoid replacing a part that does not address the cause. Model variant, part choice, stock, frame or housing condition, previous work and additional faults found during inspection can affect price. Material changes should be authorised before work continues. Common repairs may be available the same day when parts and capacity allow. Complex diagnosis, liquid damage, data work and board repair generally need longer. Back up important data where possible, identify the exact model and note liquid, impact, previous repair and intermittent symptoms. No. Walk-ins are welcome at Union Street and Gloucester Road. Booking helps the team prepare and gives you a preferred time. The website records a preferred slot. The team confirms availability after checking the fault, parts and workshop capacity. Eligible repairs include the warranty stated on the booking or invoice for the fitted part and related technical fault. New impact, liquid damage and unrelated faults are excluded. Most hardware repairs do not intentionally erase data, but data can never be guaranteed on a faulty device. Back up important information whenever possible. Reserve a preferred time online, book through WhatsApp, or walk in to either Bristol shop.
Union Street Phone Repair

Union Street · City Centre
Sunday: 11:00am–5:00pm
City-centre device repair at Union Street
Preparing for a central Bristol visit
Clear authorisation and realistic timing
Aftercare and repair records
A city-centre handover can be efficient for everyday faults
Book ahead for specialist or less common parts
Collection inspection should match the intake record
Search your device model
Repairs for the faults that interrupt your day
Screen replacement
Battery replacement
Charging & power
Back glass & housing
Camera & lens repair
Speaker & microphone
Buttons & switches
Face ID & fingerprint
The questions worth answering before a repair
Know the exact model
Understand the quote
Protect important data
Keep the repair record
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Bristol repair shop
BS1 2DDBristol
Book or walk in
Monday–Saturday: 9:30am–6:00pm
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