Book online, message on WhatsApp, email us or visit either shop. Walk-ins are welcome. For a useful first response, include the exact model, the fault and when it started. Book a preferred time or visit during opening hours. Please check before making a special journey. 4.9 Google rating · 800 reviews 5 Union Street, Bristol, BS1 2DD 55 Gloucester Road, Bristol, BS7 8AD If your question is not here, call, email or message the team. The exact model, reported symptom, visible condition and related functions are checked before a repair route is confirmed. Testing helps avoid replacing a part that does not address the cause. Model variant, part choice, stock, frame or housing condition, previous work and additional faults found during inspection can affect price. Material changes should be authorised before work continues. Common repairs may be available the same day when parts and capacity allow. Complex diagnosis, liquid damage, data work and board repair generally need longer. Back up important data where possible, identify the exact model and note liquid, impact, previous repair and intermittent symptoms. No. Walk-ins are welcome at Union Street and Gloucester Road. Booking helps the team prepare and gives you a preferred time. WhatsApp is useful for photographs and model labels, email suits detailed business or data questions, and phone or walk-in contact helps with urgent safety concerns. Do not send passwords, passcodes or unnecessary personal data through an enquiry. The team can arrange an appropriate intake method when access is required for testing. Include the exact model, symptoms, recent impact or liquid, previous repair, preferred shop and whether important data is backed up. Online times and initial estimates help planning but remain provisional until the device, required part and current workload are checked. Material additional work should be approved before the agreed scope or total is increased. Keep the booking reference and invoice, test the relevant functions promptly and follow any care advice. If a related problem returns, contact the shop before another party opens or alters the device so the applicable warranty can be assessed. For cracked screens, bent frames, damaged charging ports or model labels, a clear photograph can help identify the device and likely parts. Photos cannot prove an internal board fault, but they can prevent basic model or colour mistakes before the customer travels. Tell us what triggers the fault, how often it happens, whether heat or movement changes it and what the device does immediately before failure. That information is especially valuable for restart loops, charging dropouts, laptop display flicker and console overheating. Swelling, smoke, hissing, liquid around mains power or a device that is dangerously hot should be treated as safety issues. Stop charging and using the device. Ordinary price and availability questions can use WhatsApp, email, phone or the booking form. A better repair decision starts with the right information, not just a price. The complete model or model code helps the team check the correct part, expected repair route and availability before you travel. A useful quote explains the known work, part choice and what could still change after diagnosis. Extra work should not be added without authorisation. Maintain a current backup where possible and avoid sending passcodes or passwords through ordinary enquiry messages. Your booking reference and invoice make aftercare, warranty questions and future repair history much easier to understand.
How can we help?
A real local team is within reach
Two convenient Bristol locations
Union Street · City Centre
Sunday: 11:00am–5:00pmGloucester Road · Bishopston
Sunday: 11:00am–5:00pm
Questions about contact
How is contact diagnosed?
What can change the quoted price?
How long should I allow?
What should I do before booking?
Do I need an appointment?
Choose the contact route that suits the fault
Information that helps us respond
Clear authorisation and realistic timing
Aftercare and repair records
Photos can make the first reply much more useful
Describe intermittent faults with a pattern
Use urgent contact for safety problems, not ordinary quotes
The questions worth answering before a repair
Know the exact model
Understand the quote
Protect important data
Keep the repair record
BS1
Open 7 days
Monday–Saturday: 9:30am–6:00pm