
Cracked Phone Screen: Repair, Protect or Replace?
A practical Bristol guide to cracked glass, touch faults, black displays and deciding whether a screen repair is worthwhile.
Read articleModel-specific help for screen, battery, charging, camera, housing, liquid and other faults. Book online, WhatsApp us or walk in at either Bristol shop.

We start with the exact iPhone 13 Pro and the real symptom rather than assuming a part from a generic phone-repair quote. That helps avoid wrong-part ordering and gives a clearer repair route.
The correct repair route starts with the exact iPhone 13 Pro model, the reported symptom and the physical condition of the phone. Screen, battery, charging, camera, rear-housing and board faults can overlap, so the visible symptom alone does not always identify the failed part. Pro models can differ from standard and larger variants in display, camera and enclosure construction, which is why exact model identification matters before quoting.
Bring the phone in for cracked or black displays, touch problems, rapid battery drain, unexpected shutdowns, charging faults, camera or audio problems, damaged buttons, rear-glass or housing damage, liquid exposure, boot loops and no-power symptoms. Previous repair and impact history are useful because they can change diagnosis and dismantling risk.
We confirm the exact model, inspect the condition, explain the available part or diagnostic route and provide a quote before chargeable work. Where a repair can affect calibration, parts history, biometric functions, cosmetic finish or water resistance, ask what applies to this model and the selected part option.
Back up important data when possible and remove unrelated accessories. Do not send your passcode in a normal web or WhatsApp enquiry. If the phone is swollen, smoking, hissing, unusually hot or badly distorted, stop charging it and tell the team before transport or handling.
Browse the main iPhone repair guide, compare iPhone screen repair and iPhone battery replacement, or book this iPhone 13 Pro for assessment.
Choose the closest fault. We confirm the exact model, condition, part option and price before chargeable work.
Search by the name written on the device, box or settings screen.
Choose the symptom and add anything useful in the booking notes.
Select Union Street or Gloucester Road and a preferred slot.
Receive a reference, then our team confirms the appointment.
The price depends on the exact fault, part option, stock and any impact, liquid or previous-repair damage. Send the model and fault or book an assessment for a confirmed quote before chargeable work.
Some common repairs may be available the same day when the fault is confirmed, the correct part is in stock and workshop capacity allows. Complex, liquid-damaged or board-level faults normally need more diagnosis.
A normal hardware repair is not intended to erase data, but any faulty device can fail unpredictably. Back up important information whenever the device is stable enough and tell us first if data recovery is the priority.
No. Walk-ins are welcome at Union Street and Gloucester Road during opening hours. Booking is useful when you want a preferred time or want the team to review the model and fault before you travel.
Eligible repairs normally include the warranty period shown on your invoice for the fitted part and related technical fault. New impact, liquid damage, misuse, unrelated faults and damage caused by a distorted housing are not covered.
Depending on the iPhone generation, part used and supported calibration process, Parts and Service History or a related message can appear after repair. Ask what applies to your exact model and part option before authorising work.
Yes. Face ID and related front-sensor functions can be checked before and after relevant repairs when the device condition allows. Some biometric components are security-paired, so repair options depend on the exact failed part.
Yes. A useful charging diagnosis can include the cable and adapter, debris, connector condition, battery response and power circuitry. The port should not be replaced automatically when another fault is responsible.
Back up important data if possible, remove unrelated accessories, and tell the technician about liquid exposure, previous repair, intermittent symptoms or recent impact. Do not keep charging a swollen, smoking, hissing or unusually hot device.
Opening a phone or replacing damaged seals can affect its original water and dust resistance. A repaired device should not be treated as having the same factory water-resistance guarantee.
Book a preferred time or visit during opening hours. Please check before making a special journey. 4.9 Google rating · 800 reviews
5 Union Street, Bristol, BS1 2DD
Convenient for Broadmead, Cabot Circus, Old Market and central Bristol. Walk-ins are welcome.
55 Gloucester Road, Bristol, BS7 8AD
Serving Bishopston, Horfield, Redland, St Andrews and North Bristol. Walk-ins are welcome.
Request a preferred time, ask on WhatsApp or walk in at Union Street or Gloucester Road.
Send your device and fault directly to Fone Revive.