The exact model, reported symptom, visible condition and related functions are checked before a repair route is confirmed. Testing helps avoid replacing a part that does not address the cause.

What can change the quoted price?

Model variant, part choice, stock, frame or housing condition, previous work and additional faults found during inspection can affect price. Material changes should be authorised before work continues.

How long should I allow?

Common repairs may be available the same day when parts and capacity allow. Complex diagnosis, liquid damage, data work and board repair generally need longer.

What should I do before booking?

Back up important data where possible, identify the exact model and note liquid, impact, previous repair and intermittent symptoms.

Do I need an appointment?

No. Walk-ins are welcome at Union Street and Gloucester Road. Booking helps the team prepare and gives you a preferred time.

Is the selected time guaranteed?

The website records a preferred slot. The team confirms availability after checking the fault, parts and workshop capacity.

What warranty applies?

Eligible repairs include the warranty stated on the booking or invoice for the fitted part and related technical fault. New impact, liquid damage and unrelated faults are excluded.

Will I lose my data?

Most hardware repairs do not intentionally erase data, but data can never be guaranteed on a faulty device. Back up important information whenever possible.

Book or walk in

Ready to get your device checked?

Use one online booking form to reserve a preferred time, get a quote on WhatsApp, or walk in to either Bristol shop.

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More useful information

A complete directory of repair services

The service directory covers screens, batteries, charging, housings, cameras, audio, liquid damage, microsoldering, software, data, laptops, tablets and consoles.

Each service page explains warning signs, useful evidence, preparation, approval and testing so customers can make a better-informed booking.

Choose diagnosis when the fault is unclear

A dead, intermittent or liquid-exposed device may not fit a single part category. Structured diagnostics can prevent unnecessary replacement attempts.

Clear authorisation and realistic timing

Online times and initial estimates help planning but remain provisional until the device, required part and current workload are checked. Material additional work should be approved before the agreed scope or total is increased.

Aftercare and repair records

Keep the booking reference and invoice, test the relevant functions promptly and follow any care advice. If a related problem returns, contact the shop before another party opens or alters the device so the applicable warranty can be assessed.

Service names describe a route, not a guaranteed diagnosis

Customers naturally choose screen, battery or charging repair based on the symptom they see. The workshop still checks related functions before opening because a visible fault can hide frame, connector, liquid or board damage. That is especially important when a device has been dropped more than once or has previous repair history.

Advanced repairs need a different workflow

Microsoldering, data recovery and liquid-damage work are not handled like a routine screen replacement. They can require cleaning, measurement, board inspection, staged testing and explicit discussion of data priority or long-term reliability. The page for each service explains those trade-offs before booking.

What good post-repair testing looks like

Testing should focus on the repaired function and the related systems that could have been affected by the fault or disassembly. For example, a screen job may include touch, cameras and proximity; a charging repair may include wired charging, data connection and battery response. The original condition limits what can be verified on heavily damaged devices.

Before you decide

The questions worth answering before a repair

A better repair decision starts with the right information, not just a price.

Know the exact model

The complete model or model code helps the team check the correct part, expected repair route and availability before you travel.

Understand the quote

A useful quote explains the known work, part choice and what could still change after diagnosis. Extra work should not be added without authorisation.

Protect important data

Maintain a current backup where possible and avoid sending passcodes or passwords through ordinary enquiry messages.

Keep the repair record

Your booking reference and invoice make aftercare, warranty questions and future repair history much easier to understand.

Want a useful first reply?Send the model, fault, recent damage and preferred Bristol shop. A photo can help when the damage is visible.

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