The exact model, reported symptom, visible condition and related functions are checked before a repair route is confirmed. Testing helps avoid replacing a part that does not address the cause.
What can change the quoted price?
Model variant, part choice, stock, frame or housing condition, previous work and additional faults found during inspection can affect price. Material changes should be authorised before work continues.
How long should I allow?
Common repairs may be available the same day when parts and capacity allow. Complex diagnosis, liquid damage, data work and board repair generally need longer.
What should I do before booking?
Back up important data where possible, identify the exact model and note liquid, impact, previous repair and intermittent symptoms.
Do I need an appointment?
No. Walk-ins are welcome at Union Street and Gloucester Road. Booking helps the team prepare and gives you a preferred time.
Is the selected time guaranteed?
The website records a preferred slot. The team confirms availability after checking the fault, parts and workshop capacity.
What warranty applies?
Eligible repairs include the warranty stated on the booking or invoice for the fitted part and related technical fault. New impact, liquid damage and unrelated faults are excluded.
Will I lose my data?
Most hardware repairs do not intentionally erase data, but data can never be guaranteed on a faulty device. Back up important information whenever possible.
Book or walk in
Ready to get your device checked?
Reserve a preferred time online, book through WhatsApp, or walk in to either Bristol shop.
The service directory covers screens, batteries, charging, housings, cameras, audio, liquid damage, microsoldering, software, data, laptops, tablets and consoles.
Each service page explains warning signs, useful evidence, preparation, approval and testing so customers can make a better-informed booking.
Choose diagnosis when the fault is unclear
A dead, intermittent or liquid-exposed device may not fit a single part category. Structured diagnostics can prevent unnecessary replacement attempts.
Clear authorisation and realistic timing
Online times and initial estimates help planning but remain provisional until the device, required part and current workload are checked. Material additional work should be approved before the agreed scope or total is increased.
Aftercare and repair records
Keep the booking reference and invoice, test the relevant functions promptly and follow any care advice. If a related problem returns, contact the shop before another party opens or alters the device so the applicable warranty can be assessed.